Return & Refund

Tripz Bundlez Hair Co. Return Policy

 

At Tripz Bundlez Hair Co., we are committed to delivering premium-quality hair and an elevated shopping experience. Your satisfaction is important to us. Please review our return policy carefully.

 

Return Window

 

We offer a 7-day return window from the date your order is delivered. All return requests must be submitted within this timeframe.

 

Eligibility Requirements

 

To be considered for a return, items must meet all of the following conditions:

• Unworn, unused, and unaltered
• In original packaging
• All tags and security seals intact
• Accompanied by proof of purchase

For hygiene and quality assurance reasons, any item that shows signs of use will not be eligible for return.

Initiating a Return

To request a return, please contact us at hair@tripzbundlez.net within 7 days of delivery.

Once your request is approved:

• A return shipping label and detailed instructions will be provided
• Returns sent without prior authorization will not be accepted
• All returned items are subject to inspection and approval prior to refund

If a return does not meet our quality standards, the refund will be denied and the customer will be responsible for return shipping should they wish to have the item sent back.

For assistance at any time, please contact hair@tripzbundlez.net.

Damaged or Incorrect Orders

We ask that you inspect your order immediately upon delivery. If your item arrives damaged, defective, or incorrect, notify us promptly so we may assess the issue and provide a timely resolution.

Final Sale Items

The following items are final sale and not eligible for return or exchange:

• Custom, personalized, or special-order items
• All beauty and personal care products
• Sale or promotional items
• Gift cards

If you have questions regarding product eligibility prior to purchase, we encourage you to reach out before placing your order.

Exchanges

To ensure efficiency and availability, we do not process direct exchanges. Once an eligible return is approved, you may place a new order for your desired item.

Refund Processing

Upon receipt and inspection of your return:

• You will receive an email confirmation regarding approval status
• Approved refunds will be issued to the original form of payment
• If a return is not approved, the item will be returned with a detailed explanation

Please allow standard processing time for your financial institution to reflect the refund.